Terms and Conditions

ACCESS: The participant's ID Card will be the access device for the Atrium Money Account. The card must be presented at the time of purchase and shall be the only means of accessing the participant's account. Only one ID card per participant may be valid at any time. Participants may not transfer debit plan funds between accounts.

LOST/STOLEN CARDS: Cards with a Bank account should be reported as lost or stolen to the Bank and the ID Card office immediately. To notify the ID Card Office, log onto our website or contact our office. Unauthorized Atrium Money account losses are limited to $50 provided the card is reported as missing within two days. Replacement cards are available in the ID Card Office for a fee.

PRIVACY/DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES: The university will disclose information to third parties about the participant's account only (1) to comply with court orders or other applicable laws or (2) if the account holder gives written permission or (3) if a vendor needs to determine if the participant's account has been charged or refunded properly or (4) to reconcile sales and reimbursements.

DOCUMENTATION OF AtriumU ACCOUNT ACTIVITY: Account activity for the past six months can be viewed at the website listed above. The participant can also request a statement detailing their Atrium Money Account activity from the ID Card Office.

INSUFFICIENT FUNDS/NEGATIVE BALANCES: Whenever a Atrium Money account has insufficient funds, those charges must be cleared within 3 working days. For students, the ID Card Office staff may deduct the funds from another AtriumU debit account belonging to the participant to satisfy outstanding balances. If the condition is not cleared, the insufficient funds will be billed to the student's tuition account and must be cleared prior to registration for the next school term or receipt of grades. For AtriumU employees, the insufficient funds will be billed directly to them.

ERROR RESOLUTION PROCEDURES: As soon as the participant believes there is a discrepancy, or would like more information about a transaction, the ID Card Office should be contacted. You may be required to put the information in writing. The ID Card Office may take up to 10 business days to complete its investigation and correct any error. If more time is required, the ID Card Office may take up to 45 days to review the discrepancy. During that time the participant's account will be credited so that they have access to the Atrium Money funds being reviewed. If the ID Card Office decides that there was no error, the participant will receive a written explanation within 3 business days after completion of the account review. The participant may ask for copies of the documentation used in the review.

PARTICIPANTS NOT RETURNING TO AtriumU: Ten business days after a participant graduates, withdraws, does not register for the following semester (spring or fall) or terminates employment, the University has the right to close their Atrium Money account.

INACTIVE ACCOUNTS: We reserve the right to close a AtriumU employee's Atrium Money account if it has not been used for twelve months.

Atrium MONEY REFUNDS: Refund requests initiated by registered students and current employees of AtriumU must be submitted in writing to the ID Card Office. If your account has been closed by the ID Card Office, a refund will be issued to you provided you meet the refund criteria. To receive a refund, your account balance must be at least $20 from which a $10 administrative fee will be deducted. Refunds will be processed by check or as a credit to your credit card or tuition bill as determined by AtriumU.

DAILY LIMITS: The University reserves the right to establish daily limits on AtriumU privileges to prevent misuse of funds on a lost or stolen card.

CHANGE OF TERMS: The University may change any term or parts of this agreement by sending a written notice to the participant at least 30 days before the change is to become effective. The use of the Account or ID card on or after the effective date of the change means that the participant accepts and agrees to the change. The university may apply any such change to the outstanding balance of the Account on the effective date of the change of terms and to new charges after that date.

August 2016